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Business Intelligence
January 13, 2022
Business Intelligence (BI) is the use of data by complex entities such as health systems or integrated delivery networks (IDNs), manufacturing, or financial services organizations to help make timely and appropriate business and operating decisions. The purpose of BI is three-fold:
- Descriptive – What happened in the past?
- Predictive – What is likely to happen in the future?
- Prescriptive – What course of action should we take?
Key Elements of Business Intelligence:
- Data Repository - serves as a “single source of truth” (e.g., Epic or Meditech) with ability to connect third-party tools (e.g., Tableau)
- Data Consistency & Quality – fosters data trust and enables sharing of clinical/business knowledge
- Access to Data – ability for properly trained, authorized end-users to create reports to understand the business/clinical information of the organization.
- Effective Governance – ensures BI process is operating smoothly, communicates KPIs, and plans for future enhancements.
What help does Optisave provide hospitals and other IT-intensive organizations to optimize Business Intelligence?
Optisave provides valuable strategic advice and implementation guidance based on best practices in Business Intelligence, in these critical areas:
- Project Management
- Staffing/Training
- Process and Procedures
CASE STUDIES
Large nationwide hospital system:
- Moved BI function under IT
- Prioritized and implemented Physician Enterprise enhancements (Tableau connected to Epic First and incorporated Press Ganey)
- Developed and agreed upon BI IDB Charter based on go-forward observations
- Filled BI Leadership positions and developed staffing model and rollout plan that improves service levels
- Created self-service training & education/certification program
Top-rated private non-profit teaching hospital in New England:
- Developed framework to reorganize and consolidate Business Intelligence Reporting (BIR) under IT
- Provided guidelines to build BIR charter based on go-forward observations
- Shared best practices to build optimal data repository including remediating existing information
- Generated strategy and rollout plan for BIR Project Management and Procedures
- Created BIR Dashboard
Contact Optisave Today to assess your Business Intelligence approach, and to develop a strategy to leverage BI, minimize cost and maximize the success of your organization.
Evan Katzman
Managing Director at Optisave, LLC
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